Returns & Exchanges

Thirty days to decide. Unworn pieces come back on us.

The window

Returns are accepted within 30 days of delivery on unworn items with tags and hygiene liners intact.

How to start

Email care@referense.com with your order number and we will send a prepaid label the same day.

Exchanges

Tell us the size or colour you would prefer and we will hold it while your return is in transit.

Refunds

Refunds are issued to the original payment method within five business days of arrival at our studio.